Customer Support
We recognise that you need to complete your projects on time and on budget. With this in mind we do everything we can to ensure you get the right product and support so that the job runs smoothly.
This comprehensive support package is free and includes system design, specification, technical support, site visits, and marketing. We can even deliver some systems personally to site and run through the project in detail.
What can we offer?
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System design -
Site visits
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E-commerce website with account holder login
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Top quality products competitively priced
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Product warranties - ranging from 1 year to 5 years
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Training
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Extensive technical support
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Credit card payment facility
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Next day delivery
Technical Support
At our base in Wiltshire, LWS shares its premises with our parent company and as a group, this results in the UK's largest irrigation company with over 130 employees. You may think that size might compromise quality but as annual winners of the BTLIA (British Turf & Landscape Irrigation Association) Certificate of Merit six times in recent years the company sets the benchmark for the rest of the irrigation industry.
As a result LWS is able to draw upon extensive resources, with in-house facilities for CAD design and plotting, water and pump engineering, electrical control panel manufacturing and a vast library of technical data.
If you need technical advice do not hesitate to call LWS, the following are just a few of the services we offer to our customers:
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Cable sizing
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Pump Specification
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Custom panel building
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Product identification (got a strange fitting, valve or pump, just email a picture)
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Identification and sourcing of spare parts
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Specifiying sprinklers for particular applications
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Sourcing specialist fittings and equipment
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Troubleshooting (control systems, electrical, pumpsets, valves etc)
The UK irrigation market presents contractors with excellent opportunities for ongoing development. As a supply company we are able to concentrate on servicing your product needs which allows you to concentrate on dealing with the day to day demands of your staff and business.
